You have the following patient rights:

• The right to be fully informed in advance about the care, treatments, and/or services to be provided, including the disciplines that furnish care and the frequency of visits as well as any modifications to the plan of care.
• The right to choose a health care provider and to be able to identify visiting staff members through proper identification.
• The right to be cared for and choose an organization that adheres to ethical care and business practices.
• The right to be informed of care, treatment, and/or service limitations.
• The right to be involved in his or her care including the development of the plan of care.
• The right to have the plan of care adapted to his or her specific needs and limitations.
• The right to make informed decisions regarding care.
• The right to have their values and preferences, including decisions to refuse care, discontinue care treatments, and services respected.
• The right to confidentiality of the information collected about them and to control access to this information.
• The right to privacy and security and to have their property respected.
• The right to have care, treatments, and services provided in a manner that safeguards each patent’s dignity and cultural, psychosocial, and spiritual values.
• The right to be free from mental, physical, sexual, verbal abuse, neglect, and exploitation.
• The right to have a complaint heard, reviewed, and, if possible, resolved.
• The right to be involved in resolving conflicts, dilemmas or ethical issues about care or service decisions.
• The right to formulate advance directives.
• The right to be involved in decisions to withhold resuscitation and decisions to forgo or withdraw life-sustaining care.
• The right to be involved in decisions when the organization’s review results in a denial of care, treatment, services, or payment.
• The right to choose whether or not to participate in research, investigational or experimental studies, or clinical trials.
• The right to communicate with, both directly and indirectly through other providers, in an ethical and efficient manner.
• The right to help patients, family members, and other care providers understand and exercise their rights.
• The right to be informed of his or her responsibilities in the provision of care, treatments, and services.
• The right to be informed of any obligation the organization has under applicable laws and/or regulations.
• The right to have consequences of any requested modifications and actions that are not recommended explained and to have alternative care, treatments, and services explained.
• The right to be provided with information about the charges for which the patient is responsible.
• The right to access, request amendments to, and receive an accounting of disclosures regarding their own health information as permitted under applicable law.
• The right to be informed of any existing or potential conflict of interest, including financial benefits that can affect provision of care when referred to an organization.

You have the following patient responsibilities:

• Responsibility to provide accurate and complete information about present complaints, past illnesses, hospitalizations, medications, and other matters relating to your health.
• Responsibility to report perceived risks in your care and unexpected changes in your condition.
• Responsibility to help our organization understand your environment by providing feedback about service needs and expectations.
• Responsibility to ask questions when you do not understand any aspect of care or expectations.
• Responsibility to follow the care, treatments, and services as planned.
• Responsibility for the outcomes if you do not follow the care, treatments, and services we provide.
• Responsibility to follow our organization’s rules and regulations.
• Responsibility for you and your family to be considerate of our staff and property.
• Responsibility to meet any financial obligation agreed to with our organization.