Thank you for shopping at The Mommy Care Kit. We’re dedicated to ensuring your satisfaction with our products, but we also understand that sometimes, things might not work out as expected. In the event that you are not completely satisfied with your purchase, we have laid out a clear and straightforward return and refund policy for your convenience.
30-Day Money-Back Guarantee
We offer a 30-day money-back guarantee on all products purchased from our website. If for any reason, you’re not entirely satisfied with your purchase, we’re here to help.
You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging. You also need to provide the receipt or proof of purchase.
Once we receive your returned item, we will inspect it and notify you of the status of your refund. If your return is approved, we will initiate a refund to your original method of payment. The processing time for the refund will depend on your card issuer’s policies.
In the case of defective or damaged products, we can arrange an exchange for the same item. Please reach out to our Customer Service team within 30 days of receiving your order to initiate the process.
You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
How to Return Your Item
To return your item, please package it securely and mail it to the return address provided in your shipment. If you do not have this information or need assistance, please contact us at [email protected]
If you have any questions about our returns and refund policy, please don’t hesitate to contact us. You can email us at [email protected], and we will get back to you as soon as possible.
We truly appreciate your business, and we’re committed to ensuring your shopping experience with The Mommy Care Kit is satisfactory. Thank you for your understanding and cooperation.